MAINTENANCE PACKAGE
We do not want to bore or confuse you with technical jargon stating what we cover as a part of maintenance. We understand you may not want to spend your time nor have an interest in doing the technical stuff and hence would like us to take care of it on your behalf. This is where we invite you to our very own GEEK CLUB.
Become a member of the GEEK CLUB and let the Web Geeks take care of your website.
PRO
$99 PER MONTH
- You never need to keep track of the thousands of daily WordPress updates or backups. We ensure your website platform is always up-to-date and optimized.
- You never need to worry about the security of your website in this ever-changing world of the web & increasing cybersecurity attacks. We ensure your website is secured and monitored on a daily basis against all the new cybersecurity threats that come up every single day.
- In the rare event of the website getting hacked, we will get it back up within 24 hours.
- If we are unable to recover the website, then we will redesign & redevelop the website for you completely Free of Cost. That is a promise!
- We also include 60-mins of free website content updates and customization every month to ensure you do not need to spend time on the tech stuff and use that time to spend with your family, your friends, or even your core business. Trust us, with our expertise, these 60-mins will save you many hours.
- WWPIWWD (What We Promise Is What We Deliver) and we prove it with our monthly reports.
- Like a Pro, your website needs to show up higher when someone searches for your services in your city. We optimize your Google Business Profile account to ensure you are listed in the top 5 listings in your vicinity. As per the latest statistics, businesses listing in the top 5 locally, receive 61% of the total search inquiries, thus increasing the probability of getting more clients.
VIP
$199 PER MONTH
- You never need to keep track of the thousands of daily WordPress updates or backups. We ensure your website platform is always up-to-date and optimized.
- You never need to worry about the security of your website in this ever-changing world of the web & increasing cybersecurity attacks. We ensure your website is secured and monitored on a daily basis against all the new cybersecurity threats that come up every single day.
- In the rare event of the website getting hacked, we will get it back up within 24 hours.
- If we are unable to recover the website, then we will redesign & redevelop the website for you completely Free of Cost. That is a promise!
- We also include 60-mins of free website content updates and customization every month to ensure you do not need to spend time on the tech stuff and use that time to spend with your family, your friends, or even your core business. Trust us, with our expertise, these 60-mins will save you many hours.
- WWPIWWD (What We Promise Is What We Deliver) and we prove it with our monthly reports.
- Like a VIP, your website needs to show up higher when someone searches for your services in your city. We optimize your Google Business Profile account to ensure you are listed in the top 5 listings in your vicinity. As per the latest statistics, businesses listing in the top 5 locally, receive 61% of the total search inquiries, thus increasing the probability of getting more clients.
** If you would need updates that might take more time than the free time included as a part of the maintenance package, we are always happy to help with it at our hourly prices.
LOOKING FOR A revamp or a NEW WEBSITE?
OWASP Top 10 Security Risks
Thousands of websites are hacked daily either for ransom, defacement, or even for fun. There are various ways to hack a website but OWASP classifies the attacks under multiple categories and as per the foundation, the top 10 categories of hacks are:
- SQL Injection
- Broken Authentication
- Sensitive Data Exposure
- XML External Entities
- Broken Access Control
- Security Misconfiguration
- Cross-Site Scripting
- Insecure Deserialization
- Use of Components with Known Vulnerabilities
- Insufficient Logging & Monitoring
We ensure your website is regularly updated, and secured against all the above-listed hacking techniques as well as against many new attacks that come up on daily basis.
Performance in terms of speed and security plays a key role in website optimisation which in-turn affects your search engine optimisation. Our way of development, our servers and on web certifications gives a guaranteed performance to your website.
We give guarantee to our clients on the speed and security of the website which is hosted on our servers and which is developed by us, with the guaranteed Google page speed of +70 on desktops and +45 on mobile.
For an existing website please contact us and let us review your existing website (not developed by us) for the security threats if any and speed of your important pages of your website.
We offer a free web-hosting from Siteground to all our clients who are onboard with our Advance maintenance package.
Siteground is one of the most reputatable web hosting provider which is specially equipped to handle wordpress websites providing optimum spped and security as well as regular backups for your website.
Client Requested Content Updates
Included:
- Replacing images or videos on existing web pages
- Updating text content on existing web pages
- Adding/removing fields from existing contact forms
- Adding new blog articles on the website (content provided by the client)
Excluded:
- Design or layout related changes
- Adding/creating new web pages
- Creating new landing pages
- Adding new plugins/functionality on the website
- Adding new contact forms/pop-ups
- Adding new sections on the website which are not already designed and existing
- API or 3rd party integrations
The tasks other than the ones in the included section will be quoted separately or charged at an hourly rate.
Bug Fixes
Websites are built on multiple technology platforms and technology does have its flaws. Hence, there may be bugs or issues on the website sometimes and we ensure that those bugs are taken care-off immediately when they are uncovered.
** We do unlimited bug fixes only for websites or sections on the website that have been developed by us. In case, the website or section has been developed by another designer or developer, then we will fix that surely, but might incur additional charges depending on the complexity. We will provide a quote prior to fixing the issue.
Website Insurance
We understand that website is an integral part of business and it should never go down. However, it is a piece of technology and might have some instances where it might go down either due to hosting, hacking, or even internal application issues.
If your website is completed developed by us, then as a part of website insurance, we will rebuild the entire website for you in case it gets hacked or goes down and we are unable to recover it.
If the website is not developed but is only maintained by us, we will try all methods to recover the website and fix it to get it up and running again. At times this may not be possible in case there are existing issues in the application prior to the start of our maintenance package.